Terms & Conditions
The price stated for your transfer is per vehicle. Please comply with the maximum allowed passengers per vehicle. Please note the surcharge for transfers between 23:00 and 06:00.
Prices include vehicle, driver, fuel and any toll fees that might apply.
Notice of Changed Reservation:
You are welcome to make changes to your booking by contacting us via email up to 12 hours before arrival.
A full payment by credit card is required at the time when transfer reservation is made.
Cancellation & Refunds:
All refunds, including cancellations, are subject to administration fee of 5% the total booking value or equivalent of 100.00 THB minimum charge (whichever is greater).
- 30 days before service date = Fully refundable
- 20 days before tour date = 60% refundable
- 15 days before tour date = 40% refundable
- Less than 15 days before tour date = Non-refundable
Responsibility of Patong Web Reservations:
Patong Web Reservations only as agent for the person or companies providing accommodation, transport or other services, hereinafter called ‘Service Providers’ and Patong Web Reservations issues all coupons, vouchers, tickets or other documents on the Service Providers’ terms and conditions.
The traveller acknowledges that neither Patong Web Reservations, nor its subsidiaries, affiliated companies, servants or agents shall be responsible or become liable in contract or tort for any injury, damage, loss, delay to person or property, additional expenses or inconvenience caused directly or indirectly by any Service Provider or by “force majeure” or other events beyond Patong Web Reservations' control, including, but not limited to war, civil disturbance, pilferage, delays, severe weather, Acts of God, Acts of Government, accidents to or failure of machinery, equipment, vehicles or industrial disputes.
Patong Web Reservations shall not be liable for, or responsible to, any traveller in the event of dissatisfaction based on personal opinion regarding the standard of service or accommodation provided by any Service Provider nor be liable or responsible for any disappointment, distress, lack of enjoyment arising from any act or omission whatsoever. Patong Web Reservations will only acknowledge liability in the case of proven justified complaints relating to specific and tangible inadequacies of facilities, accommodation or services provided. In the event of such a complaint the customer is requested to immediately contact Patong Web Reservations or the Service Provider, hotel etc., for remedial action to resolve any problem or irregularity at that time. Only if such a complaint has been lodged will the Patong Web Reservations consider to fully investigate and act on any complaint.
Patong Web Reservations shall not be held responsible or liable for any delays caused by airline companies, passengers missing flights or change of flight times.
Patong Web Reservations may at anytime modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.
Additional terms and conditions may apply to reservations, and other uses of portions of this site, and you agree to abide by such other terms and conditions.
This User Agreement, together with any terms and conditions incorporated or referred to herein, constitute the entire agreement between you and Patong Web Reservations relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.
+66 95 425 8008